Krystal Cancun

Krystal Cancún is a beachfront resort located in the heart of Cancún's famous Hotel Zone, directly on one of the destination's most beautiful white-sand beaches. Its prime location places guests within walking distance of top restaurants, shopping centers, entertainment venues, and the vibrant nightlife for which Cancún is renowned.

Combining exceptional service, modern accommodations, and spectacular Caribbean Sea views, the resort is an ideal choice for leisure travelers, families, couples, groups, and meetings.

Address:
Blvd. Kukulcán Km. 9, Lot 9 & 9A
Zona Hotelera, Cancún
Quintana Roo 77500, Mexico 

ACCOMMODATION

Krystal Cancún offers 438 rooms and suites, designed for comfort and relaxation, many featuring panoramic ocean views.

Room Categories

Standard Room

• Located in the Main Tower (Tower A)


• 32 m²


• Boulevard view


• King-size bed or two double beds

Family Studio

• 40 m²


• King-size bed


• Living area with sofa bed


• Mini fridge and family-friendly amenities

Club Krystal

• Located in the exclusive Club Krystal Tower


• 34 m² balcony


• Panoramic ocean views


• Exclusive check-in/check-out area


• Preferred discounts on selected hotel services and restaurants

Luxury Ocean View

• Located in the Main Tower


• 32 m²


• Ocean views and panoramic balcony


• King-size bed or two double beds

Suites

• Junior Suite: 68 m²


• Master Suite: 107 m²


• Presidential Suite: 102 m²


• Ocean-view accommodations


• Master and Presidential Suite guests enjoy access to a private pool

In-Room Amenities

• Mini bar (additional charge)


• Electronic safe


• 42" LED television


• Telephone


• Interconnecting rooms available


• Accessible rooms available


• Cribs and extra beds upon request (additional charge)

 DINING & BARS

Krystal Cancún features a variety of restaurants and bars offering international and regional cuisine in exceptional settings.

Restaurants

Hacienda El Mortero®

• Traditional Mexican cuisine


• Colonial-style ambiance with live music

Aquamarina Café

• International buffet and à la carte options


• Famous Mexican breakfast buffet


• Capacity: 180 guests

Mediterranean

• Mediterranean-inspired cuisine


• Elegant oceanfront atmosphere


• Capacity: 88 guests

Las Velas

• Asian specialty restaurant


• Caribbean Sea views


• Capacity: 80 guests

Bars & Lounges

Lobby Bar

• Cocktails, live music, and evening entertainment

Pool Bar

• Tropical cocktails and refreshing beverages

Cascada Bar

• Located by the pool and jacuzzi area

Beach Club

• Snacks, appetizers, and tropical drinks served beachfront

La Fisheria Restaurant

• Casual snacks and appetizers

Additional Services

• 24-hour room service (additional charge) 

AMENITIES & RECREATION

Guests can enjoy a complete range of facilities and services, including:

• Beachfront swimming pool


• Beach Club


• Spa


• Fitness Center / Gym


• Wi-Fi access


• Concierge services


• Entertainment program


• Pool tables


• Parking


• Valet parking


• Medical services (additional charge)


• Laundry and dry-cleaning services (additional charge)


• Beauty salon (additional charge)


• Travel agency services (additional charge)


• Car rental services (additional charge)


• Bali beds (additional charge)

Family Facilities

• Kamp Krystal® children's program


• Babysitting service available upon request (additional charge) 

MEETINGS & EVENTS

Event Facilities

• 4 meeting rooms


• Outdoor event venues with sea views


• Capacity for up to 300 attendees


• Extensive banquet and catering options

Meeting Rooms

• Tulum I


• Tulum II


• Tulum I + II


• Krystal I


• Krystal II


• Krystal I + II


• Krystal III

Configurations available include:

• Auditorium


• Schoolroom


• Banquet


• Cocktail Reception


• Horseshoe


• Imperial


• Russian Style


• Half Moon